Privacy Policy

Effective Date: October 15, 2025
Last Updated: October 15, 2025

1. Introduction

Crystal Law ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or otherwise interact with us online, by phone, or through advertising campaigns.

By submitting your information through our website or forms, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Name, phone number, email address, and contact details.

Case-Related Information: Brief descriptions of your legal matter provided through our forms or messages.

Device and Usage Data: IP address, browser type, referring URLs, pages viewed, and interactions on our website.

Marketing Data: Information gathered via cookies, tracking pixels, or similar technologies (such as Meta Pixel and Google Analytics).

We collect this information when you:

• Submit a form or request a consultation
  
  

• Contact us by phone, email, SMS, or chat
  
  

• Interact with our online ads or website
  
  

3. Use of Information

We use your information for purposes including:

• Responding to your inquiries or requests for legal consultation
  
  

• Providing, operating, and improving our website and services
  
  

• Personalizing your experience and delivering relevant content
  
  

• Conducting advertising, remarketing, and analytics (Meta, Google, etc.)
  
  

• Communicating with you via email, phone, or SMS (with your consent)
  
  

• Complying with legal obligations and preventing fraud or abuse
  
  

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies, tracking pixels, and related technologies from third parties such as Meta (Facebook/Instagram) and Google Ads to measure performance and deliver personalized advertising.

You can manage or disable cookies in your browser settings or by visiting:

• Google Ad Settings
  
  

• Facebook/Meta Ad Preferences
  
  

Disabling cookies may impact certain website functionality.

5. Disclosure of Information

We do not sell your personal information.

We may share your information with:

• Service providers who assist with marketing, analytics, hosting, CRM, or communication platforms
  
  

• Legal or regulatory authorities when required by law
  
  

• Affiliated attorneys or law firms assisting with your case (with your consent)
  
  

Each third party is required to protect your information and use it only for authorized purposes.

6. Your Rights and Choices

Depending on your state of residence (including California, Virginia, Colorado, and others), you may have the right to:

• Access the personal information we hold about you
  
  

• Request deletion of your personal data
  
  

• Opt out of targeted advertising or data sharing
  
  

• Correct inaccurate information
  
  

You may exercise these rights by contacting us at:

Sal@crystal-law.com
Subject Line: “Privacy Request”

We will verify your identity before processing your request.

If you are a California resident, you may also submit a “Do Not Sell or Share My Personal Information” request through the same contact method.

7. Data Security

Crystal Law follows reasonable administrative, technical, and physical safeguards to protect personal data against loss, misuse, unauthorized access, or disclosure.

However, no system or transmission over the internet can be guaranteed to be 100% secure, and you use our services at your own risk.

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Communications and Marketing

By providing your contact details, you consent to receive communications from us via email, SMS, or phone regarding your inquiry or legal matter.

You may opt out of these communications at any time by:

• Following the unsubscribe instructions in the message
  
  

• Replying STOP to SMS messages
  
  

• Contacting us directly at Sal@crystal-law.com
  
  

We comply with CAN-SPAM and TCPA requirements regarding consent and opt-outs.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

Continued use of our website after such updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or requests related to this Privacy Policy or our privacy practices, please contact us:

Crystal Law
2001 L St NW
Ste 500
Washington, DC 20036

Phone: (310) 853-3487
Email: Sal@crystal-law.com